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General

5 articles in this Topic

  • Can I come pick up my order?
  • Can I have a discount ?
  • Can I pay via E-transfer ?
  • I would like to order big quantities for my company, is it possible?
  • Where are you located?

Loyalty Program

5 articles in this Topic

  • How can I earn leaves ?
  • How can I enter a new tier ?
  • How do I join the fidelity program?
  • I can't use a coupon I bought, is that normal ?
  • What are the leaves?

Return

4 articles in this Topic

  • Are there some products I can't return?
  • Can I return a product ?
  • How many days until I can't return a product ?
  • Product must be in perfect condition

Shipping

7 articles in this Topic

  • Are there any exceptions to free shipping ?
  • Are there some places in Canada where you don't ship to?
  • Do you ship outside Canada ?
  • How long can I expect to wait for my shipment to arrive?
  • I only received a part of my order, is this normal ?
  • One or multiple products are damaged or missing, what should I do ?
  • Which company do you use to ship your products ?

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